Access to Skill Labs is typically granted through your school or institution. Here's how to get set up if you haven't received access yet.
How do I get an access code for Skill Labs?
- Reach out to your instructor — they typically provide the access code or activation link.
- Check with your school bookstore — codes are sometimes distributed there.
- Contact your school's IT or e-learning support team if you haven't received anything from your instructor.
- Try logging in with your school credentials — some institutions allow direct login without a separate code.
How do I reset my Skill Labs password?
If you need to reset your account password, visit the password reset page directly:
- Go to: https://lab.infoseclearning.com/user/password
- Enter your account email and follow the instructions to create a new password.
What should I do if my access code isn't working?
- Confirm you received the code from your instructor or institution and that it hasn't expired.
- Try logging in with your school credentials first — a separate code may not be required.
- If the issue continues, contact Skill Labs Support at skilllabs.support@acilearning.com and include your name, institution, and the code you received.